Zawadi Hygiene Ltd
Support Center

Frequently Asked Questions

Find quick answers to common questions about ordering, shipping, and partnering with Zawadi Hygiene.

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General

Yes, we do! We offer custom branding options to help you create products that reflect your brand. Depending on the product, we can customize items with your logo, name, or other branding elements.

Our official business hours are Monday to Friday, 8:00 AM to 5:00 PM, and Saturday 8:00 AM to 1:00 PM (EAT). We are closed on Sundays and public holidays.

Our main office is in Nairobi, Kenya. We service businesses nationwide from this central hub.

Ordering & Payments

Browse a product category, pick the item you need, and use the WhatsApp order button — our team will confirm pricing, quantity, and delivery with you directly.

Yes, bulk orders are our specialty. Use the "Become a Distributor" page to send us your requirements and we will get back to you with pricing.

Shipping & Delivery

Deliveries within Nairobi are typically fulfilled within 24-48 hours. Upcountry deliveries take 2-4 business days depending on location.

We're Here to Help

Still have questions?

Our support team is ready to assist you with any specific inquiries regarding your B2B supply needs.

Contact Support